Frequently Asked Questions

We mandate that pets have current Rabies, Distemper, Lepto, and Bordetella vaccinations. Additionally, we require a negative stool sample every six months to ensure the health and safety of all our guests.

Our facility encourages social interaction through our cage-free daycare environment during the day. However, we understand that not all pets are sociable. We conduct an assessment to determine if your pet is well-suited for this environment. If your pet is not compatible, we offer luxury suites as an alternative. These suites come with several daily walks, a memory foam mattress for comfort, and a 9-10 pm ‘Tuck Inn’ service for a peaceful night’s rest.

To start you may contact us through our website, send us an email, or give us a call. We will first arrange an assessment for your pet. If your pet passes the assessment, we then schedule a daycare trial from 7:30-11:30 am. Following the trial, we organize 3-4 probationary visits to confirm that your pet is adjusting well to our environment.

If you’re a new client, we advise you to book 2-3 months ahead. This allows us to guarantee availability and provides sufficient time to complete our assessment process.

We pride ourselves on offering comprehensive grooming services. We specialize in cage-free grooming, focusing on one pet at a time for a stress-free experience. Our appointments typically last between 1.5 to 3 hours, providing a more efficient solution than spending the entire day at other grooming facilities.

We suggest establishing a consistent weekly schedule, whether that be once or 2-3 times per week. This consistency helps your dog get used to the routine and fosters friendships with other dogs on their daycare days.